Part of the Freshworks suite, Freshsales offers a clean interface with built-in phone, email, and AI-powered lead scoring. Great for growing sales teams.
Our take
Freshsales (part of Freshworks) is a modern CRM that gets the basics right without overcomplicating things. The built-in phone and email, AI-powered lead scoring, and clean interface make it a strong mid-market choice. The free tier covers 3 users with basic contact and deal management. Where Freshsales falls short is in third-party integrations — the ecosystem is smaller than HubSpot or Salesforce. Best for teams that want a capable, modern CRM with built-in communication tools and aren't locked into a specific tech stack.
Pricing
Free
Free- • Contact management
- • Built-in phone
- • Built-in email
- • Deal management
Growth
$9/mo- • Visual pipeline
- • AI contact scoring
- • Sequences
- • Custom fields
Pro
$39/mo- • Multiple pipelines
- • Time-based workflows
- • AI deal insights
- • Sales teams
Enterprise
$59/mo- • Custom modules
- • AI forecasting
- • Audit logs
- • Dedicated account manager
Pricing verified 2026-03-08
Ratings
Overall score: 80/100 (composite of the above ratings)
Features
core
advanced
integrations
Compare Freshsales with
Founded: 2010
HQ: San Mateo, CA
Company size: 5,000+
Last updated: 2026-03-05